The California LifeLine Program (California LifeLine) is a state program that provides discounted home phone and cell phone services to eligible households. The California LifeLine discounts help consumers lower the cost of their phone bills. Only one discount per household is allowed (except for teletypewriter users and for Deaf and Disabled Telecommunications Program participants). Each household must choose to get the discount either on a home phone or on a cell phone, but not on both.

METHODOLOGY

District saturation rates were determined by finding the quotient of LifeLine participants per Assembly and Senate district in 2019 and the total number of eligible adults per Assembly and Senate district. Statewide saturation rates were calculated as the sum of the district saturation rates.

Determining the number of LifeLine participants per district the count of LifeLine participants by zip code was provided by CPUC and represents physical address zip codes for active Lifeline participants at the end of August 2019. To determine the number of LifeLine participants per district in 2019, zip code allocation data per district was downloaded from https://sdmg.senate.ca.gov/zipcodedirectory. During the calculation, the number of LifeLine participants per zip code per district was found by prorating the number of participants per zip code by the percent population of the zip code allocated to the district. For example, 75.1 percent of the population in the 90003 zip code is allocated to Assembly District 59 and 24.9 percent of the population in the same zip code is allocated to Assembly District 64. Here, 75.1 percent of the total number of Lifeline participants are allocated to District 59 and 24.9 percent are allocated to Assembly District 59. The sum of all prorated zip codes within a district was then calculated to determine the total number of LifeLine participants per district.

Determining the total number of eligible adults per Assembly and Senate district The poverty ratio and the population count under 18 by zip code was obtained using 2017 five-year American Community Survey (ACS) data. Since LifeLine customers qualify for the program if they earn below 175% FPL, data for 150% FPL per zip

was used as a measure of conservatism. The population under 18 in a zip code was then taken from the overall population under 150% FPL per zip. The total eligible population per district was then prorated based on population allocation per zip code as explained above.

To find the number of qualified customers not enrolled in LifeLine, the standard of a 70% take-up rate was used as is consistent with other public programs with strong take-up rates such as CalFresh. The number of participants per district was then taken from 70% of the district eligible population to determine the number of qualified customers not enrolled in the LifeLine Program.

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